On top of Tasktop

My post about tracking time attracted the attention of Tasktop. While this had been mentioned to me before, I was mistakenly under the impression that this was a windows only app.

I was pleased to find out that this was also available for linux. Great… Lets try it out.

First stumbling block is the requirement to register on the website before I can download a trial. I am a firm believer of try before you buy. I should be able to register but it should be entirely my choice.

I am more comfortable with registering before buying or for the use of a free piece of software. However, registering for a trial always irritates me. This was also the case when I wanted to trial InDesign / Illustrator the other day.

After registering, there was the irritating wait for the email to arrive. Now, this is irritating. When I want something, I want it NOW. I hate waiting. Adobe did not make me wait for the confirmation email of registration before downloading the trials. There are two good reasons as to why this irritates me.

  1. Email, as reliable as it is generally, can take time. In theory, this can be anywhere from a few seconds to hours. How about if my mail server is currently down. Or even more importantly, what if I have shut down my mail client so that it does not keep distracting me from something that I am trying to do. Opening up my mail client, I now want to find out about the other emails that are in my inbox and whether any of them require an action…
  2. I have reluctantly provided details about myself. Confirming my email address before I am allowed to download a trial suggests that Tasktop does not trust me enough to just let me download the trial. The software has started off on the wrong foot. How much of an issue is it really if someone gave the wrong details before downloading a trial. Is it really that important that you are able to keep bugging them via email to buy the product?

I was curious enough to jump through the hoops to download the product. The first thing I noticed is that there is no 64bit for Linux :-(. More steps involved in installing this on my 64bit machine. So instead, I installed it one of my 32bit machines – save time.

Once the download completed, the steps on the website suggested that I needed to configure it (with ./configureTasktop.sh) and then run Tasktop. The configuration step required no input from the user and outputted nothing. I have to ask:

  1. Why is the configuration step not integrated into Tasktop and configured to run once? Alternatively,
  2. Why does the configuration step, not start Tasktop right after.
  3. Even better: Make Tasktop a symlink to configureTasktop.sh, which then relinks that to the Tasktop Binary with the configureTasktop running Tasktop right after. This means that from the users perspective, they are always running the same command, and you save any cost associated with run once checks.

I finally got Tasktop to run and it asks me if I want to install the firefox addon to integrate with Tasktop. I want to see how it integrates, so I do. Of course, this is yet another step.

A restart later, I was ready to try out Tasktop – or was I? We use bugzilla to track tasks and I wanted to integrate that in similar to how I do it in Eclipse. This was also trickier than I expected.

I went into the partner connectors section which did not cover bugzilla, which I assumed meant that it came with Bugzilla integration by default. This is true but how the hell do I get there to configure it. It took me a little while to find the configuration section (there are no menus). Once I was there, I wanted to get back to the original layout which was tricky since the “close configuration” button was nicely hidden away up at the top right.

Once I had this working, I tried out the active/deactive mechanisms and this works just the same as in Eclipse. Except with the Firefox plugin, it adds in the links that you browse as part of your context – GREAT!

Add in a task to blog about it and went through writing half the document, then decided to de-activate it before I started working on something else. All the firefox tabs were closed – again, great…

The problem is that when you re-activate the context, it just clears the tabs in firefox and shows you the links you last had open. The page titles for the pages that I had open were the same for a few, so going through them trial and error to get to the blog post was tricky. More importantly, the cookie was already gone and I had to re-login. This might be a timeout issue with WordPress so wont tag that against Tasktop.

I haven’t tried linking folders / files yet but considering that with the above process taking me more time than I expected due to the sheer number of steps involved, I shall have to leave that to another day. In all honesty, it might never happen.

I do like the time logging feature of Tasktop as it tells me which tasks I spent my time on in different chart formats. This is great. However, I have a problem in that this is on an individual basis. I see nothing on here about how a team leader can link in Tasktop used by the team to calculate total time spent on a project / task. This is a necessary feature for a tool like this in the team environment.

It is possible that all of this is easier in a windows environment. Possibly because it was built on there, but more likely because Windows users are used to taking several steps to achieve something (what is it – 7 clicks to delete a file in Vista?)

Having ranted on for a while, dont get me wrong. I think that Tasktop is a fantastic concept and with a bunch of tweaking can be a very intuitive tool to use. However, at the stage that it is in, it does not do what I need it to do. It is actually more obtrusive than useful (e.g. by removing all my tabs from firefox when switching out of a context and not re-instating them on going back to the context).

Then, it is probably just because I simply expect too much… :-(

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